Cloud usage is now over 90% but IT is struggling to keep up. Are you? Cloud Adoption Grows. Concerns Remain. 1,400 IT Security professionals from around the globe
Over 90% of companies now use the cloud, yet IT is clearly struggling to secure these services. What’s alarming is that, as trust in public clouds grows, more
This whitepaper provides data points on malware and stresses the importance on emulation, which reduces “firefighting” and dramatically lowers security costs and freeing up resources for more strategic
Engaging a cloud service provider (CSP) for Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) or Software-as-a-Service (SaaS) is now common practice for enterprise IT. It is essential to make the right
Cloud services are now a regular component of IT operations, and are utilized by more than 90% of organizations around the world. Many are working under a Cloud
The high penetration of ITIL standards has led to a significantly higher IT process maturity for IT service management (ITSM). Enterprises are now able to adopt new IT
Until recently, servers, storage, and networking occupied separate domains of infrastructure, each with their own experts and management tools. But over the past half-decade, a new breed of
The differences between LogMeIn Rescue and Bomgar are clear, starting with the costs associated with new infrastructure, and the ongoing maintenance that an appliance-based tool like Bomgar requires.
Customer Support Organizations, now more than ever, are facing large challenges across their support services operations. The challenges go beyond the traditional support services type of questions such
Given everything from new devices and security concerns to increasingly tech-savvy end users and the costs of supporting a sprawling infrastructure, there’s no denying the growing complexity of
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