Government Technology’s Public CIO Magazine

Bloomberg Government - Where Government Action Meets Business Decisions

Bloomberg Government is the one-stop, customizable source for knowing how government decisions impact your industry. No other service delivers expert policy analysis, unique data breakdowns, and proven editorial expertise - all in one place, all in real-time. Stay ahead of the issues, identify opportunities, and break through the clutter - saving you time and resources.

Prevent Data Loss with Remote Online Backup Service

The U.S. National Archives & Records Administration states that 50 percent of businesses that lose their critical data for 10 days or more end up filing for bankruptcy. Since one out of ten hard drives fails each year, and hard copies of data can be just as susceptible to damage as the original, having your company’s important files stored with an off-site data backup service is simply good business sense. In the event of a disaster, whether due to human error, theft, fire, defective components, or a system crash, having a remote online backup of all of your important information ensures that it is always safe, secure and easily accessible. Remote online backup services have become more affordable and service providers are abundant. Many online backup vendors offer similar functionality but there are a number of variables, which can make selecting the right provider for your company a challenging task. This guide is designed to assist decision makers in determining the best remote backup solution for their company’s needs.

VoIP: Efficient Communications for Growing Companies

For America's growing small businesses, the solutions offered by a VoIP phone system are worth taking note. VoIP is widely recognized for the tremendous advantages it offers small businesses in terms of cost savings and efficiency. With intuitive features that increase company productivity, and the ability to blend traditional PBX systems into a common platform, VoIP systems help small businesses accomplish much more while spending less.

Using Call Center Services To Advance Your Business

These days it seems nearly every business, whether large or small, is using a call center. Does your business needs one, and if so, how do you choose the right type of call center to fulfill your needs?
The purpose of this guide is to answer your questions about call centers, what types of services they perform, which of the various types of call centers your business might need, and how to select the ideal call center for your business.

Buying a Phone System? Compare the Top 96 Business Phone Systems In One Chart

Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 96 phone systems by 55 brands for small to mid-size businesses. Our latest 2011 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to view Excel spreadsheet.