For the 5,000 faculty and administrative staff at Princeton, delivering the best classroom experience means having the most up-to-date software on their computers. But making that possible was becoming more challenging for the university’s 11-person Office of Information Technology (OIT) Software Support team, which manages the desktop infrastructure. This case study reveals how the IT team at Princeton University installed a Dell KACE systems management solution that improves software deployment and security updates and eases management.
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