IT Success: The 6 Guiding Principles for Effective SaaS Management

(Source: CIO) Organizations are trusting their mission critical data—like employee, customer, identity, and finance data—to SaaS applications. But as the world shifts to SaaS, IT is finding that industry best practices do not exist yet. There’s no ITIL for the modern SaaS environment. And there’s a lot that IT professionals don’t know about …