The high penetration of ITIL standards has led to a significantly higher IT process maturity for IT service management (ITSM). Enterprises are now able to adopt new IT service innovations at a much faster pace than ever before, which include capacity management solutions. Going forward, utilizing software as a service (SaaS) as a delivery platform is helping to speed-up adoption and tackle further complexity in the capacity management market. Read this research report for a comparative overview of capacity management SaaS and software vendors, in terms of strategy and solution execution.
