(Source: StorageReview.com) Google has announced a significant refresh of Google Cloud Storage, including new storage classes, data lifecycle management tools, improved availability, ......
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The differences between LogMeIn Rescue and Bomgar are clear, starting with the costs associated with new infrastructure, and the ongoing maintenance that an appliance-based tool like Bomgar requires. To gain an even greater understanding of the functional distinctions between Rescue and Bomgar, we asked the trusted testing experts at QualiTest to compare and contrast them. Based on rigorous testing and data analysis, QualiTest found that Rescue has ad...
Customer Support Organizations, now more than ever, are facing large challenges across their support services operations. The challenges go beyond the traditional support services type of questions such as channel mix, support metrics, and customer satisfaction drivers and are now focused on how to adjust their organizations to deliver outcome-based support. In addition, Support executives continue to receive incredible pressure to reduce the cost of ...