As advanced data storage, access and analytics technologies aimed at handling high-volume and/or fast moving data all move center stage, aided by the Cloud …
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Cloud computing and Infrastructure as a Service( IaaS) are enticing enterprises with the promise of new services enablement, plus improved performance,...
Microsoft Research has launched a new program designed to encourage the use of its Azure cloud computing program by scientists and other researchers.
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The rise of the internet has meant big changes for customer service. No longer reliant on talking with a call center agent to resolve a problem, check...
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just...
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