Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication...
Based on research with more than three hundred companies, this report takes a close look at how live chat is used and measured in support settings, how...
Live chat has proven itself in the support world by providing fast return on investment through easily-achieved agent efficiencies. While there is still...
Level 3 Communications (NYSE: LVLT) added another big win to its growing enterprise services customer list by signing an agreement to provide Lacoste’s …
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Northern Virginia-based InfoRelay Online Systems is expanding its downtown Manhattan, New Yorkdata center presence at 60 Hudson Street. The LGA3 facility …
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The SFF-8639 dual port interposer provides connectivity and monitoring capability for dual ported SSDs targeted at enterprise storage equipment that...
Barclays has launched a cloud storage service to encourage customers to store important documents such as bills, statements and passport information...
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