You Are Browsing ‘White Papers & Webcasts ’ Category

Learn from some of the best thinkers in DevOps! Download the definitive guide to DevOps and learn more about how to get started on your DevOps journey. The DevOps revolution is transforming the way we deliver software. But practitioners and business leaders looking to bring these benefits to their companies can face a host of unexpected challenges. In this guide, Gene Kim and the IT Revolutions team bring together 25 DevOps leaders from differen...

In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their time. Optimizing your contact center to support customer expectations has an invaluable impact on satisfaction and loyalty. The white paper “Contact Centers Must Go Digital or Die” illustrates: • How to deploy digital channels to match your customers’ communications pref...

In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model. This trend enables seamless use of emails, text messages, instant messages, voice and video—from anywhere. However, key business applications largely remain in their own silos. The paper describes the next wave of unification, which involves integrating applications—from Salesforce to...

Serving New York residents for over 170 Year, the Brooklyn Hospital Center has continued to change with the times while maintaining its commitment to excellence in caring for underserved residents in Brooklyn and surrounding New York City boroughs. It is now expanding its IT infrastructure to support more patients, more applications, and new initiatives. By deploying a VMware vSphere on NetApp FlexPod Datacenter solution, Brooklyn Hospital Center is n...

The adoption of Public and Hybrid Cloud, virtualization and web-based applications are rapidly reshaping the face of data infrastructure. A recent survey by IDG Research reveals that IT pros are increasingly deploying Converged Infrastructure solutions as a way to quickly pivot in response to changing business requirements. Learn why IT respondents are choosing these pre-validated integrated infrastructure solutions to simplify management, reduce risk...

Symantec maintains the largest civilian security threat analysis database in the world and traditionally runs hundreds of lab environments dedicated to customer support, product development, and education services, hosted at 25 locations around the world. Learn how they built one of the world's largest virtual private clouds to improve their business agility. ...

Big Data analytics can transform companies by empowering them to create competitive advantage.  But implementing a Big Data analytics solution can present significant challenges to even the most technically savvy enterprise.  In this brief, we discuss how to start. ...

How Much Capital Can You Save?  The decision to build or buy your next data center is complex -  involving a variety of inputs from construction, lease, and labor costs, to forecasting future needs.  That's no easy task for IT heads of infrastructure.  This paper discusses the build versus buy topic and provides advice on how to determine your best data center investment strategy. ...

Building a proactive incident response practice requires the right mix of tools, processes and training.  This executive summary for the SANS white paper, “A Proactive Approach to Incident Response,” details the ingredients you need to improve the maturity of your response capabilities ...