In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their...
Healthcare organizations are under intense pressure to deliver the highest- quality patient care while complying with state and federal regulations and...
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model....
Along with the cost and difficulties of maintenance, an aging PBX may lack the flexibility to handle growth or support a mobile workforce. Many businesses...
The biggest problems with on-premise PBX systems revolve around manageability, flexibility, and cost. When replacing a legacy system, the basic cost of...
Disaster recovery and business continuity plans to prepare for catastrophic events have become must-haves for most companies, and are even mandated in...
Whether you have a second location across town or 100 sites spread across the country, seamless connectivity across all your locations delivers a number...
In a 2015 Forrester customer service survey to more than 7,000 adults in the United States, 77% stated their top priority is to have companies value their...
In this white paper, IHS Infonetics Research discusses how businesses are steadily migrating voice and Unified Communications (UC) to a hosted cloud model....
Many businesses feel the pain of living with a phone system that lacks the capabilities and flexibility to support rapid growth or business agility. The...
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