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Gartner

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Automation of IT service delivery across all services segments is steadily gaining traction, as more providers aggressively invest. Business–unit leaders...

The single largest change facing enterprises and technology providers alike is digital disruption. The idea of disruption can be encouraging if you stand...

Disruption has moved from an infrequent inconvenience to a consistent stream of change that is redefining markets and entire industries. But digital innovation...

Technology service providers (TSPs) are constantly looking for new sales and marketing initiatives that will lead to breakthrough success. But buying is...